Postage to the UK is free, Europe: £10, Outside UK and Europe: £25. All postage will be assessed on order and a refund will be issued if the cost determined is less than the standard rate.
All deliveries are posted as soon as possible and on confirmation of payment.
In the unlikely event that we don’t have the goods you request in stock, we will inform you within 24 hours. At this point you will be given the option to allow us to place those goods on back-order for a preset amount of time, or to cancel the order and obtain refund. Should we fail to source your requested goods within the allocated period we will again contact you with the option to cancel. Any payments revived by you will be refunded.
We value your feedback.
If you have any comments on your experience shopping with Velorution or a suggestion as to how we could do things better, please let us know.