Postage of all the products, excluding bicycles, to the UK is free of charge, Europe: £10, Outside UK and Europe: £25. All postage will be assessed on order and a refund will be issued if the cost determined is less than the standard rate.
Postage of bicycles is subject to a shipping cost adjustment and customers will be notified about delivery options immediately after confirmation of payment.
The standard delivery costs to the UK do not exceed £60 for a tricycle and £40 for a bicycle.
All deliveries are posted as soon as possible and on confirmation of payment.
In the unlikely event that we don’t have the goods you request in stock, we will inform you within 24 hours. At this point you will be given the option to allow us to place those goods on back-order for a preset amount of time, or to cancel the order and obtain refund. Should we fail to source your requested goods within the allocated period we will again contact you with the option to cancel. Any payments revived by you will be refunded.
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If you have any comments on your experience shopping with Velorution or a suggestion as to how we could do things better, please let us know.